Frequently Asked Questions


Disclaimer

I no longer do readings about the future. The sessions are high vibrational and done over zoom/skype/phone. I do open the Akashic records if there is information needed about a certain event, situation, experience. And all healing gets registered and stored in the records permanently.

What is your contact information?

Phone: 1-781-438-4078 Email:mona@lifeintegrity.com

What is your payment/refund policy?

All sessions must be paid via paypal when you schedule or you will be cancelled within 24 hours. I don't hold spots. You have 24 hours to cancel an appointment via email or phone call 781-438-4078, text messages are not accepted as cancellations. Put cancel appointment in the subject line. I will charge you the full amount if less than 24 hours. Discount packages must be used within 1 year of purchase, otherwise they expire with no refund. For 1 day retreats and weekend events there is a 72 hours in advance full refund policy. After which you will receive the recording of the event if you can't attend.

Pay for a Sessions/Program

Can I record the session?

I will give you permission to record zoom sessions. This works as long as your not on an Ipad or phone. Over skype you will need to do the recording as I don't have equipment for that. Phone sessions are recorded.

Where do I schedule?

https://www.schedulicity.com/scheduling/LILEE2/services to schedule the appropriate session for your payment.

How to Schedule.


I was gifted a session now what do I do?

Once your session is paid for by your gift angel, please ask them to contact me and let me know your full name. You can then schedule yourself into my calendar directly without contacting me. You will choose the session title that was gifted to you. You can use this link to schedule. https://www.schedulicity.com/scheduling/LILEE2/services

I need to do an emergency session?

Emergency sessions are set based on availability. You can email me at mona@lifeintegrity.com to see if anything is open.

I paid but didn't get an appointment date/time?

Once you pay, you need to schedule yourself into the calendar https://www.schedulicity.com/scheduling/LILEE2/services . You will receive a confirmation email if it's done correctly. 24 hours before a session you will receive another email with phone number and code to call for phone sessions.

I scheduled myself and then 24 hours later received a cancellation notice, what happened?

You will receive a cancellation notice if your session is not paid for within 24 hours.

I will send a zoom code before your session for zoom sessions. Make sure you check spam if you haven't received it and contact me at latest 24 hours before your session.

This is Boston time zone. EDT or EST. Check your time zone at timeanddate.com.

Can sessions be done in person?

I only do sessions over skype, zoom and phone.

If I miss my session?

I will wait for 15 minutes and deem the session as a no show unless you contact me immediately (while the session is going on) about why you're late. You can email me at mona@lifeintegrity.com to let me know. You will have to pay full cost for the session if you miss it. It is your responsibility to make sure your internet connection is working prior to the sessions. If your internet doesn't work, you can call me at (781)438-4078 for the sesssion otherwise it will be considered a missed session.

I am not availalbe to do sessions during the weekend.

How should I prepare for a session?

Take a few minutes and write down issues you'd like answered/cleared and bring them to the session.

When do I get the recording?

You will receive it within 48 hours of the session, unless it's a Friday session you can expect it on Monday. You can email me a reminder if you don't.

Do you do free or discounted sessions?

No I don't do free sessions but there are discounts if you buy the sessions as packages. You are also welcome to use the free audios, meditations, articles, quizzes etc that are under the Free tab button above. Or you're welcome to schedule a session at your convenience.

In order to use my time most efficiently and offer you the most information, I don't answer questions via email. Even if you are a past client or if it's only one question, please book another session with me so we can ensure you get the most clear and thorough support. Thank you for your consideration.

I wish you life, love and happiness.

Best Wishes,

Mona